Digital Accessibility Apprenticeship Level 4

Salary: £18,600

Location: Nationwide

Closes on: 4 March 2024 at 12:00pm

Programme start date: September 2024

Help make a real difference in keeping our country connected through delivering digital services and solutions that are accessible to everyone.

What you'll be doing

If you’re passionate developing a career in digital technology where you’ll focus on the user experience and make a real social impact, our Digital Accessibility Specialist apprenticeship could be for you.

You’ll join our Digital Services team in making sure our digital and IT services and solutions can be used by everyone. This includes providing advice and technical support to ensure an inclusive user experience for people with disabilities and helping National Highways to meet its legislative requirements for digital accessibility.

On your learning programme, you’ll be guided by social scientists, Special Education Needs and disability specialists to build your skills and knowledge in areas such as:

  • Creating inclusive workplaces
  • Digital Accessibility Guidelines, Standards and Best Practices
  • Mainstreaming technology

You’ll complete a Level 4 qualification, which is aligned with International Association of Accessibility Professionals and will boost your career prospects as a specialist in social and disability accessibility needs, or as an IT professional specialising in accessibility.

Find out more about the skills and knowledge criteria you’ll work towards on this apprenticeship.

You can choose any National Highways office location as your preferred base for this apprenticeship, providing you’re willing to travel to our other sites when needed.

What you'll get in return

By combining working and learning, you’ll gain valuable hands-on experience and pave the way for a bright future with us. We’ll support your development every step of the way and you’ll enjoy the chance to shape your future with personalised development plans and career guidance.

You’ll have:

  • A dedicated line manager, job mentors and a skills coach to provide encouragement, direction and career planning support
  • Flexible working arrangements and time away from your role for your studies
  • Opportunities to connect and network with other apprentices as part of our Early Talent community

As well as a competitive salary, you’ll also have access to a fantastic employee benefits package. Find out more about the benefits we offer at National Highways.

What you’ll need to succeed 

It takes all kinds of people to keep our organisation (and roads) moving. Whatever your age, whatever your background, an apprenticeship is just the start of a long, fulfilling career with us.

If you can show that you’ve got what we see in our apprentices every day, you’ll be a great match. You’ll have:

  • The ability to work effectively with others in a team
  • The ability to work to timescales, understanding when and how to prioritise
  • The ability to give and receive information effectively
  • The ability to write clearly and concisely
  • A desire and passion to grow your career at National Highways

You’ll also need to have these essential qualifications:

  • Minimum of five GCSEs (including English and maths, at grade C/grade 4 or above) Sciences or IT related subjects would be desirable.

And one of the following:

  • -A level(s)
  • -BTEC Diploma or equivalent
  • -Level 3 qualification


  • No prior experience in IT is required, however, it would be advantageous if you have completed relevant previous studies (in such subjects as IT, computer science etc.)

It is key to know all offers to onto our apprenticeships are subject to satisfactory completion of our pre-employment checks. This includes a Right to Work check, reference check and a DBS criminal record check.

About us

Our strategic road network carries a third of all traffic and two thirds of all our country's freight. By investing in the right projects (and in the brightest talent), we’re building a network that makes everyone better off.

The Digital Services Directorate is a growing and vibrant team and there has never been a better time to join us as we go through our transformation programme.  We are helping to transform the way National Highways operates by delivering digital, data and technology services from frontline to back office, in a modern and efficient way.​ Our vision is to develop integrated information and technology that empowers our colleagues and provides real time information to our customers, integration with intelligent vehicle and transport systems as they develop, to improve journey safety and reliability.

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. So, if you put safety first, take ownership of your work, show passion in what you do, work effectively in a team and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

And finally 

Please complete your application as soon as possible, as we may close to new applications earlier than the current closing date.